No. Neither VenditPay nor RYEN SERVICE'S has access to your funds. Your money is held in your dedicated virtual account with our partner banks. We only provide the technology to manage and view your transactions; we cannot withdraw or move your money without your authorization.

Yes. Virtual accounts are issued by licensed financial institutions (Nombank MFB and 9PSB) regulated by the Central Bank of Nigeria. They are as secure as traditional bank accounts and are designed for formal and informal organizations to manage collections easily.

The "RYEN/" prefix is a naming convention that indicates the account is powered by RYEN SERVICE'S technology. The second part of the name is your specific entity (e.g., RYEN/YOUR NAME), ensuring that all payments are correctly routed to your wallet.

Absolutely. You can request a physical ATM card for your account. Additionally, you will receive real-time SMS alerts for every credit and debit transaction, ensuring you are always aware of your account activity.

You can fund your wallet by transferring money to your dedicated Virtual Account number displayed on your dashboard. Once the transfer is successful, your wallet is credited instantly.

Yes. We only use your BVN for identity verification as required by the Central Bank of Nigeria (CBN). We do not have access to your bank accounts, and your data is encrypted.

If your wallet is debited for a failed transaction, our system usually triggers an automatic reversal within 24 hours. If you don't receive it, please use the contact form with your Transaction ID.

Our Nomba Mini POS features a flat rate of 0.65% capped at ₦150 per transaction. This ensures you keep more of your profits compared to standard industry rates.

Yes! VenditPay allows you to save funds in USD to protect your money from local currency fluctuations. Check the "Save in USD" feature on your dashboard.